Terms & Conditions
Shipping Methods
We are committed to deliver your orders swiftly and efficiently. We exclusively partnered with DHL express, a trusted leader in global logistics, to ensure your items reach you securely and promptly. Typically, deliveries are completed within 10 working days, depending on your location.
Shipping costs are determined by the destination country and current shipping rates. To provide you with the most accurate pricing, these costs will be calculated at checkout, ensuring transparency and fairness in every transaction.
Delivery Locations
Local- you can enjoy the convenience of having your order delivered directly to your doorstep for a fixed delivery fee of 2 KD within 24-72hours.
International- we currently offer delivery services to countries within the GCC region. However, we are continuously expanding our reach and are actively working towards extending our delivery services to a broader international audience in the near future.
Tracking and Notifications
Once an order is placed, you'll be able to receive real-time updates on its status by directly using your order ID.
Returns and Exchanges
While we do not offer exchanges, nor do we provide refunds for change of mind, we stand behind the quality of our products. In the rare event that your item arrives damaged or defective, we are hear to help.
We kindly ask that you carefully inspect your item upon receipt. If you discover any damage or receive the wrong item, please reach out to us directly vis instagram DM or e-mail (cucirekwt@gmail.com) within 24 hours of delivery to solve the issue and ensure your complete satisfaction.
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